At DreamPack, providing an exceptional customer experience is at the heart of everything we do. We understand the importance of your privacy, and we are committed to protecting it. This Privacy Policy outlines what information we collect, why we collect it, and how we use it. By visiting dpgears.com, you agree to this Privacy Policy, including any updates or changes.
Collection of Information
We may collect and store information you provide to us through our website, contact forms, or social media. This information may include, but is not limited to:
- Your name, billing and shipping address, phone number, email address, and payment information.
- Details such as your gender, birthday, or interests if you choose to share them with us.
- Information about others that you provide to us, such as for referrals or gifts.
Additionally, we may collect non-personally identifiable information through cookies and other technologies. Cookies are small files stored on your device that allow us and our partners to recognize your preferences. This information may include your browser type, operating system, and internet service provider. While you can disable cookies in your browser settings, some features of our website may not function properly if you do.
Use of Collected Information
The information we collect helps us enhance your experience with DreamPack. We may use this information to:
- Process and track your orders.
- Prevent fraud and ensure security.
- Improve our products, services, and website functionality.
- Offer personalized content and recommendations.
- Identify your preferences for future interactions.
- Contact you about products, services, or promotions that may interest you.
- Fulfill other purposes with your consent.
We do not sell your personal information. We may share your information only:
- 1. For the purposes for which you provided it to us.
- 2. With your prior consent.
- 3. As required by law or to protect DreamPack or others from harm.
- 4. With third-party partners or service providers assisting us with website functionality, payment processing, or marketing.
If we share your information with third parties, we take reasonable steps to ensure it is protected. However, we cannot guarantee how third parties will use this information.
Children’s Privacy
DreamPack does not knowingly collect information from individuals under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.
Security
We use a combination of physical and electronic measures to safeguard your personal information from unauthorized access. While we make every effort to secure your data, we cannot guarantee complete security of the information you share with us.
Choice to Opt-Out
You can opt out of receiving promotional emails from DreamPack at any time by unsubscribing from our mailing list. Please note that opting out of marketing communications will not affect transactional emails related to your orders.
More Information
If you have any questions about our Privacy Policy or how your data is handled, feel free to contact us.